F.A.Q.
Frequently Asked Questions
Is the experience private?
Yes! Each session is reserved for your booking group, so you won’t be paired with other customers.
Can I come alone?
Absolutely! Our two-guest packages are also available for solo visitors at the listed package price.
Can children participate?
Yes! Families are welcome. Children must be accompanied and supervised by a parent or guardian. Activities are subject to our safety guidelines.
Do I need to bring a camera?
For selfie packages, simply bring your phone. For professional photography packages, we’ll provide the camera and photography service.
What happens if the weather is bad?
Our alpacas’ well-being and your safety come first. If conditions are unsuitable, we’ll contact you to discuss rescheduling.
How do I pay?
Cash or card payment is available on-site after your booking is confirmed.
Is my booking confirmed immediately?
No. All bookings are reviewed before confirmation to ensure availability, suitable weather, and animal welfare.
